Politique de remboursement

 

Refund and Return Policy:

To be eligible for a return or exchange, grips must be unaltered. Any alteration to a grip, merchandise, or item will void eligibility for a refund or exchange.

Used merchandise and used items are sold AS IS and are considered FINAL SALE. No returns or refunds will be accepted on these items.

We make every effort to accurately describe all items, including any known flaws or defects. If your purchase is not as described or you are otherwise dissatisfied, you may request a return provided that:

  • The item is returned in the same condition in which it was received.
  • The item is complete and includes all original components.
  • We receive your return request within 14 U.S. Postal Service delivery days (or 17 days for international orders) from the delivery date shown on the invoice or thank-you letter included with your order.

New or Defective Merchandise:

If a new item is misrepresented or has an inherent manufacturing defect that was not disclosed at the time of sale, it may qualify for a refund or exchange upon inspection.

How to Start a Return:

To request a return, please contact us at contact@rabrandgripsandcollectablesllc.com.

If your return is approved, we will provide instructions on where and how to send your package. Items returned without prior authorization will not be accepted.

Inspection & Refunds:

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved:

  • Refunds will be issued to your original payment method within 10 business days.
  • Please note that your bank or credit card issuer may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at contact@rabrandgripsandcollectablesllc.com.

Refund Amount:

Approved refunds will consist of:

  • The original purchase price,
  • Less any shipping charges, insurance costs, and a $4.50 processing fee.

Altered Items:

All grips, merchandise, and items must remain unaltered to qualify for a return or exchange.

If the manufacturer determines that a grip, merchandise, or item has been altered in any way:

  • No refund or exchange will be issued.
  • The item will be returned to the buyer at the buyer's expense.